Shopping Guide

Payment Method

We accept MasterCard and VISA. We also accept payments via Paypal.com. All items are subject to availability.

Shipping and Delivery

We are a social enterprise serving the North American market with logistics based in upstate NY.

USA

We offer free shipping for all purchases over US $150 (before tax) to the USA.   For purchases under US $150 (before tax) shipping is calculated “real time” according to the USPS or FedEx shipping matrices.

Canada

We offer flat rate shipping to Canada. We ship via USPS and FedEx. Far + Wide Collective is not responsible for customs duties or taxes, or delays associated with the import process, for shipments to Canada.

Europe and Rest of the World

Shipping is calculated “real time” according to the USPS and FedEx shipping matrices.

Far + Wide Collective is not responsible for customs duties or taxes on international shipments, nor is it responsible for delays associated with the import process.

Note: USPS does not offer tracking for all international shipments. If you select USPS for international shipments, Far + Wide Collective is not responsible for the loss of products or packages. 

Shipping method: We ship with the United States Postal Services (USPS) and FedEx. Prices are calculated according to the weight, dimension, destination and chosen delivery service or a flat rate is offered. 

For more information about shipping go here

Change and Cancellation Policy

You can make changes to your order up till 24 hours after the purchase has been made. Please contact us at sales@farandwidecollective.com or phone +1 647 405 9522.

Offline ordering

If you prefer to make your purchase over the phone rather than online please call +1 647 405 9522.

Duties and Taxes

Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country. A commercial invoice is provided with all goods shipped. You shall not be entitled to cancel your order on the basis of unforeseen duties or levies.

Currency and Pricing

All prices shown on this website are quoted in US dollars and are exclusive of taxes. (Your credit card provider will charge credit cards sales in your local billing currency).

Return Policy

We will be happy to offer a full refund (excluding shipping) on unused items returned within 14 days of receipt of delivery. Please email sales@farandwidecollective.com if you wish to return an item. The item/s should be sent to the address below with reference to the order number:

Far + Wide Collective
(insert order number) 
1100 Military Rd.
Kenmore, NY 14217
USA


Once your package has been received by us, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

* Please note that all Sale items are final sale.

Privacy Policy

Far + Wide Collective is committed to protecting the privacy of its customers and the confidentiality of their personal information. We do not sell or rent our customer lists to outside agencies or our partners. Personal information supplied to us will not be used to place you on any mailing lists without your expressed consent. Click here to read our full privacy and security policy.

Any Questions?

Please do not hesitate to contact us at sales@farandwidecollective.com.