Security/Privacy Policy


Far + Wide Collective cares about your privacy and security. The following Security and Privacy Policy applies to the Far + Wide website. This policy outlines the type of personal information that is collected by Far + Wide and how we use and protect it.

What information do we collect?

We collect information from you when you purchase online, use communication such as email, or participate in other site features.

When purchasing, we will ask you for your personal and billing details, including your name, email address, mailing address, phone number, credit card details, etc. Please note: billing and credit card information is not stored on our server. Click here for more information about online security.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you visit our website in the following ways:

- To allow us to better serve you in responding to your customer service requests.
- To quickly process your transactions.

If you have opted-in to receive our email newsletter, we may send you periodic emails. If you would not wish to receive promotional email from us, please refer to the "How can you opt-out?" section below.

Online Security

Our payments are processed using PayPal.com. We have chosen to use PayPal because the PayPal site is highly secure. PayPal uses industry-leading technology to keep your information safe. Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

How do we protect your personal information?

When shopping at Far + Wide, you can feel safe - your digital data is in good hands. To ensure that you don't become a victim of cyber crime (ie. stealing your personal data or credit card information), the Far + Wide Collective uses coded communication called "SSL". Here is a short explanation on how it works:

What is a SSL certificate? A SSL certificate is a tool that ensures the safe communication of sensitive data upon submission to a website, particularly personally identifying information and credit card numbers. The SSL certificate encrypts this information as it's transferred between internet sites.

How do SSL certificates work? SSL certificates encrypt information at the time payments are submitted so internet hackers can't read the information as it is flowing across the information superhighway. Once the data reaches the intended destination, it's then decrypted into original form for use.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. However, please note that if you turn cookies off, you will be able to browse the website - but you will not be able to purchase online.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, and you agree to this sharing. We will only release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How can you opt-out from receiving our email newsletters?

You will not be added to the mailing list unless you expressly ask to be on the list or you have subscribed to receive it. To opt-out you can click the link at the bottom of every e-newsletter, or click here to request to be removed.

Third Party Links

We may include third party links on our site to other websites. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 1, 2013.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

48 Ashbury Boulevard
Ajax, Ontario
L1Z 1L3
Canada

+1 647 405 9522 (Canada)
info@farandwidecollective.com